Blog: Churn

Read our latest daily deep dives, hot takes, and exciting updates about the entertainment world. Check out the latest insight from your favourite analyst, or search by coverage areas - music, entertainment and fandom, creator economy and social.

Churn in the era of dynamic retention

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Mark Mulligan
Kantar, a survey vendor, has been getting some attention by passing off consumer data as an actual measure of subscribers and suggesting that the music subscriber base actually declined in Q1 2022. It said the same in Q4 2021, but 2021 was a spectacular year for music subscriber growth, with the global base of subscribers growing by 118.
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Video - Day 1: Future-proofing growth and curtailing subscriber churn post pandemic

Cover image for Video - Day 1: Future-proofing growth and curtailing subscriber churn post pandemic
Dara Jegede
The ‘COVID-bounce’ effect from the 2020 pandemic created a business windfall for many video providers and OTT services – some of which saw multi-year subscriber increases happen within months. Video experienced the biggest bump in engagement and will be doubly impacted as the rebound to ‘in real life’ and pre-pandemic activities continues.
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DAZN financials: Growth reliant on premium domestic rights

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Alistair Taylor
DAZN’s 2018 financials highlighted the difficulty of encouraging a transition to consume live sports digitally with its existing portfolio of rights. DAZN has not yet released its 2019 financials, but MIDiA has constructed a robust and accurate subscriber and revenue model for the sport-centric streaming service which will be published in full as part of our DAZN Financials and Subscriber Deep Dive report.
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